Responsibilities:

• Manage both small & enterprise projects throughout all phases of the delivery
  lifecycle (initiation, scoping, execution, release, maintenance)
• Manage timelines, budgets, and overall project organisation to ensure
  requirements and project deliverables are clearly communicated, understood and
  executed upon
• Manage cross-functional project teams distributed over different geographic
  locations
• Effectively and efficiently plan and prioritise all deliverables and resources working
  across projects based on scope of work and project goals
• Create project plans that include the critical details to successfully delivery the project such as: risks, dependencies, accountable parties, business sign-off, amongst others
• Collaborate with the internal teams to ensure scope, budget, timeline, risks and issues are monitored and controlled throughout the project
• Work closely with the various teams to ensure our developers deliver products and
  features that meet the stakeholder and technical requirements
• Actively monitor project risks and scope to foresee/identify potential problems and
  proactively identify solutions, refinement opportunities and deliver improvements
• Facilitate weekly project meetings to ensure strong communication and
  alignment across the Cold Banana project team and leadership team
• Measure project and team performance using appropriate systems, tools and
  techniques. Leverage this data to create insights to improve the team's
  effectiveness and efficiency.
• Create and maintain comprehensive project documentation, charts, and
  dashboards
• Manage testing with the development teams and client during the User
  Acceptance Testing phase of the project development lifecycle.
• Work with and manage external partners and vendors to achieve the new product
  development goals of the organisation
• Manage project health - specifically the project allocated hours, budget and team
  performance
• Build and manage client partnerships that drive client satisfaction and retention.
• Acts as a client point-of-contact for all day-to-day project related issues
• Consistently manage client expectations, ensure delivery of the highest quality
  service, and solicit and act on client feedback
• Working with the account management team - proactively forecast clients' needs,
  and correctly set expectations.
• Track client feedback and integrate that input into improvements to our
  relationship and delivery process.
• Support the commercial initiatives: pre-sale, proposal, high level estimates;
  contracts; change orders; etc.
• Regularly present to business stakeholders, ensuring they are kept up to date,
  expectations are managed and key dependencies are addressed

Requirements:

• 3+ years project management experience
• 3+ years' experience working with enterprise clients / projects
• Strong understanding of project management methodology including the ability
  to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings.
• Strong client management skills with the ability to build strong, lasting relationships
• Strong experience developing mobile or web solutions for projects that have aggressive timelines
• Leadership skills.
• Strong experience managing cross-functional teams of 8-20 delivering responsive web or mobile projects
• Experience with hands-on technical delivery. Experience of working with technical development teams to deliver bespoke package solutions is essential
• Highly detail-oriented while managing multiple tasks and tight deadlines with confidence
• Excellent interpersonal, communication (both written and verbal), and presentation skills.
• Must have digital agency / professional services experience

Salary and Benefits:

• 20 days holiday plus bank holiday
• Extra day per year for continued employment
• Bonus holiday days over Christmas shut down
• Basement Gym for staff use
• Various tax incentives such as Cycle to work scheme
• Pension Scheme after the initial 12 weeks

Full-time, Permanent

Salary: £30,000 - £35,000 D.O.E