Project Manager [Technical)
Responsibilities:
- Manage both small & enterprise projects throughout all phases of the delivery
lifecycle (initiation, scoping, execution, release, maintenance)
- Manage timelines, budgets, and overall project organisation to ensure
requirements and project deliverables are clearly communicated, understood and
executed upon
- Manage cross-functional project teams distributed over different geographic
locations
- Effectively and efficiently plan and prioritise all deliverables and resources working
across projects based on scope of work and project goals
- Create project plans that include the critical details to successfully delivery the project such as: risks, dependencies, accountable parties, business sign-off, amongst others
- Collaborate with the internal teams to ensure scope, budget, timeline, risks and issues are monitored and controlled throughout the project
- Work closely with the various teams to ensure our developers deliver products and
features that meet the stakeholder and technical requirements
- Actively monitor project risks and scope to foresee/identify potential problems and
proactively identify solutions, refinement opportunities and deliver improvements
- Facilitate weekly project meetings to ensure strong communication and
alignment across the Cold Banana project team and leadership team
- Measure project and team performance using appropriate systems, tools and
techniques. Leverage this data to create insights to improve the team's
effectiveness and efficiency.
- Create and maintain comprehensive project documentation, charts, and
dashboards
- Manage testing with the development teams and client during the User
Acceptance Testing phase of the project development lifecycle.
- Work with and manage external partners and vendors to achieve the new product
development goals of the organisation
- Manage project health - specifically the project allocated hours, budget and team
performance
- Build and manage client partnerships that drive client satisfaction and retention.
- Acts as a client point-of-contact for all day-to-day project related issues
- Consistently manage client expectations, ensure delivery of the highest quality
service, and solicit and act on client feedback
- Working with the account management team - proactively forecast clients' needs,
and correctly set expectations.
- Track client feedback and integrate that input into improvements to our
relationship and delivery process.
- Support the commercial initiatives: pre-sale, proposal, high level estimates;
contracts; change orders; etc.
- Regularly present to business stakeholders, ensuring they are kept up to date,
expectations are managed and key dependencies are addressed
Requirements:
- 3+ years project management experience
- 3+ years' experience working with enterprise clients / projects
- Strong understanding of project management methodology including the ability
to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings.
- Strong client management skills with the ability to build strong, lasting relationships
- Strong experience developing mobile or web solutions for projects that have aggressive timelines
- Leadership skills.
- Strong experience managing cross-functional teams of 8-20 delivering responsive web or mobile projects
- Experience with hands-on technical delivery. Experience of working with technical development teams to deliver bespoke package solutions is essential
- Highly detail-oriented while managing multiple tasks and tight deadlines with confidence
- Excellent interpersonal, communication (both written and verbal), and presentation skills.
- Must have digital agency / professional services experience
Salary and Benefits:
- 20 days holiday plus bank holiday
- Extra day per year for continued employment
- Bonus holiday days over Christmas shut down
- Basement Gym for staff use
- Various tax incentives such as Cycle to work scheme
- Pension Scheme after the initial 12 weeks
Full-time, Permanent
Salary: £30,000 - £35,000 D.O.E