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Project Manager [Technical)

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Responsibilities:

  • Manage both small & enterprise projects throughout all phases of the delivery
    lifecycle (initiation, scoping, execution, release, maintenance)
  • Manage timelines, budgets, and overall project organisation to ensure
    requirements and project deliverables are clearly communicated, understood and
    executed upon
  • Manage cross-functional project teams distributed over different geographic
    locations
  • Effectively and efficiently plan and prioritise all deliverables and resources working
    across projects based on scope of work and project goals
  • Create project plans that include the critical details to successfully delivery the project such as: risks, dependencies, accountable parties, business sign-off, amongst others
  • Collaborate with the internal teams to ensure scope, budget, timeline, risks and issues are monitored and controlled throughout the project
  • Work closely with the various teams to ensure our developers deliver products and
    features that meet the stakeholder and technical requirements
  • Actively monitor project risks and scope to foresee/identify potential problems and
    proactively identify solutions, refinement opportunities and deliver improvements
  • Facilitate weekly project meetings to ensure strong communication and
    alignment across the Cold Banana project team and leadership team
  • Measure project and team performance using appropriate systems, tools and
    techniques. Leverage this data to create insights to improve the team's
    effectiveness and efficiency.
  • Create and maintain comprehensive project documentation, charts, and
    dashboards
  • Manage testing with the development teams and client during the User
    Acceptance Testing phase of the project development lifecycle.
  • Work with and manage external partners and vendors to achieve the new product
    development goals of the organisation
  • Manage project health - specifically the project allocated hours, budget and team
    performance
  • Build and manage client partnerships that drive client satisfaction and retention.
  • Acts as a client point-of-contact for all day-to-day project related issues
  • Consistently manage client expectations, ensure delivery of the highest quality
    service, and solicit and act on client feedback
  • Working with the account management team - proactively forecast clients' needs,
    and correctly set expectations.
  • Track client feedback and integrate that input into improvements to our
    relationship and delivery process.
  • Support the commercial initiatives: pre-sale, proposal, high level estimates;
    contracts; change orders; etc.
  • Regularly present to business stakeholders, ensuring they are kept up to date,
    expectations are managed and key dependencies are addressed

 

Requirements:

  • 3+ years project management experience
  • 3+ years' experience working with enterprise clients / projects
  • Strong understanding of project management methodology including the ability
    to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings.
  • Strong client management skills with the ability to build strong, lasting relationships
  • Strong experience developing mobile or web solutions for projects that have aggressive timelines
  • Leadership skills.
  • Strong experience managing cross-functional teams of 8-20 delivering responsive web or mobile projects
  • Experience with hands-on technical delivery. Experience of working with technical development teams to deliver bespoke package solutions is essential
  • Highly detail-oriented while managing multiple tasks and tight deadlines with confidence
  • Excellent interpersonal, communication (both written and verbal), and presentation skills.
  • Must have digital agency / professional services experience

 

Salary and Benefits:

  • 20 days holiday plus bank holiday
  • Extra day per year for continued employment
  • Bonus holiday days over Christmas shut down
  • Basement Gym for staff use
  • Various tax incentives such as Cycle to work scheme
  • Pension Scheme after the initial 12 weeks

 

Full-time, Permanent

Salary: £30,000 - £35,000 D.O.E

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